> ## Documentation Index
> Fetch the complete documentation index at: https://docs.resquash.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Managing Your Payment Methods and Billing on Resquash

> Learn which payment methods Resquash accepts, how to add or manage cards, when you're charged, and how your payment data is kept secure.

Resquash supports a range of payment methods so you can check out quickly and confidently. All payments are processed through a secure, encrypted payment system built directly into the app — you never need to share financial details with a merchant in chat.

## Accepted Payment Methods

<CardGroup cols={2}>
  <Card title="Credit & Debit Cards" icon="credit-card">
    Resquash accepts all major credit and debit cards:

    * **Visa**
    * **Mastercard**
    * **American Express**
    * **Discover**
  </Card>

  <Card title="Digital Wallets" icon="wallet">
    Pay even faster with a digital wallet linked to your device:

    * **Apple Pay** (iOS)
    * **Google Pay** (Android)
  </Card>
</CardGroup>

## Adding a Payment Method

<Steps>
  <Step title="Go to Account">
    Tap the **Account** icon in the bottom navigation bar to open your account settings.
  </Step>

  <Step title="Open Payment Methods">
    Scroll down and tap **Payment Methods**. This screen lists all cards and wallets currently saved to your account.
  </Step>

  <Step title="Tap Add Card">
    Tap **Add Card** and enter your card details:

    * Card number
    * Expiration date
    * CVV / security code
    * Billing zip code

    To add Apple Pay or Google Pay, tap **Add Digital Wallet** and follow the prompt to authorize via your device's native wallet app. No additional card entry is required.
  </Step>

  <Step title="Save and Set as Default (Optional)">
    Tap **Save Card**. If you want this card to be used automatically at checkout, toggle **Set as Default Payment Method**. You can change your default or select a different card at any point during checkout.
  </Step>
</Steps>

<Note>
  Resquash uses industry-standard encryption and PCI-compliant payment processing. Your card details are never visible to merchants and are never stored in plain text. All transactions are handled through a certified third-party payment processor.
</Note>

## Frequently Asked Questions

<Accordion title="When am I charged?">
  Your selected payment method is charged at the moment you tap **Confirm & Pay** on the order summary screen. For service bookings, the charge is applied when you confirm the appointment — not when the service is completed. You'll receive an in-app receipt immediately after the charge is processed.
</Accordion>

<Accordion title="Can I get a refund?">
  If you have an issue with an order or service, start by contacting the merchant directly through the chat thread — most disputes are resolved quickly at the merchant level. If the merchant is unable to resolve the issue to your satisfaction, reach out to **Resquash Support** through **Account → Help & Support**. Resquash reviews refund requests on a case-by-case basis in line with our buyer protection policy.
</Accordion>

<Accordion title="Is my payment information stored securely?">
  Yes. Resquash stores your card details using tokenization — your actual card number is replaced with a secure token that can only be used within the Resquash payment system. The full card number is never stored on Resquash servers. You can remove any saved card at any time from **Account → Payment Methods**.
</Accordion>

<Accordion title="Can I use multiple payment methods?">
  Yes. You can save as many cards and digital wallets as you like under **Account → Payment Methods**. At checkout, Resquash defaults to your designated payment method, but you can tap **Change** on the order summary screen to select any other saved method before confirming your order.
</Accordion>